Locksmith
Where to start
Sometimes the job is obvious: a key snapped in the cylinder, a deadbolt that spins without catching. Other times you know something is wrong but not what to ask for. Either way, start here. Each service page describes the symptoms, the fix and what to have ready.
Lockout Services
What counts as an emergency is your call, not ours.
Home Lockout ServiceIt is minus fifteen, the wind is coming across the driveway, and the key will only go halfway into the deadbolt.
Business Lockout ServiceYou signed the lease on the unit last week and the landlord handed over possession, but the previous tenant's locks are still on both doors and no keys came with them.
Broken Key ExtractionIn the parking lot your car key snapped in the driver's door.
Break-In Damage Lock RepairThe shop's aluminum door has a bent meeting stile and the hookbolt is jammed half out.
Seized & Jammed Lock OpeningThe lock works, but only if you lean on the door with your hip while turning the key.
Lost Keys — Same-Visit RekeyYou let a part-time employee go on Friday.
Change or Rekey Locks
We fit locks to the household, not the other way round.
Lock RekeyingThree months of renovation are finally done.
Deadbolt InstallationYou bought a keypad deadbolt online and pulled the old one off, only to find the hole in the door is a different size and the bolt latch sits at a backset the new kit does not list.
Lock Replacement & UpgradeThe lever on the side door droops toward the floor and rattles in your hand.
Vintage Mortise Lock ServiceThe interior bedroom doors on the second floor have the original mortise latches, and none of them close any more.
Smart Lock InstallationThere are four copies of the front-door key floating around: one with the cleaner, one with a neighbour, one on a hook at your parents' place, and one you honestly cannot account for.
Gate & Building Entry LocksThe gate to the side yard used to close with a satisfying click.
Mailbox Lock ReplacementThe key still turns, but lately it spins a half-circle further than it used to before the little door lets go, and some mornings it takes a second try.
High Security Locks
If a break-in nearby, a move, a lost key or a departed employee has made you look twice at your door, this is the group to read.
Safe Opening & Combination ChangeThe bookkeeper who set the office safe's code retired in a hurry, and the float cash for tomorrow's registers is sitting behind a keypad nobody else in the building can operate.
Safe Installation & ServicingThe till drawer has been holding two days of cash because the new shop never got a proper safe, and a locked drawer under the counter is the only thing standing between that cash and anyone who works late.
High Security LocksYou have lost count of how many people have had a key to your house over the years: cleaners, a contractor, a former partner, the previous owner's family.
Commercial Locks
A shop key that walked out with a former employee is the classic commercial call.
Commercial RekeyingThe renovation is finished and the contractors have gone, along with the loaner keys they used for six weeks.
Master Key System DesignA new hire at the shop gets handed whatever spare key happens to be in the drawer, and it turns out to open the stockroom, the back office and the safe room all at once.
Access Control InstallationYou just leased the empty unit next door and want the new tenant to open their own suite without a key to yours, to the loading dock, or to the electrical room down the hall.
Panic & Exit HardwareAfter the fit-out, the gym floor now holds more people than the old office space ever did, and the exit door at the back still has the same turn-lock it had when the room held desks.
Commercial-Grade Lock ReplacementAt closing time the hookbolt on the storefront door catches the keeper only on the second or third try, and one employee has started giving the door a shoulder to force it home.
Car Keys
Anyone who drives can end up on these pages: commuters, tradespeople with a van full of tools, parents doing the school run, riders with a bike that will not unlock.
Car Lockout ServiceYou pressed the fob at the office door and nothing happened.
Car Key ReplacementThe car is yours now, but somebody else still holds a key to it.
Spare Car Key DuplicationA teenager just passed a driving test and reasonably wants a key of their own rather than negotiating over the family's single copy every time the car is needed.
Key Fob ProgrammingA new driver has joined the household, and the one existing fob is the only key anyone has ever had cut for this vehicle.
Transponder Key ProgrammingEvery key that ever opened the car is gone at once, one taken with a stolen bag, the spare misplaced months ago and never replaced.
Ignition Lock RepairThe car arrived with one worn-looking key and a story about a lost spare.
Vehicle Lock RepairSince the last heavy rain, the front passenger door has needed two or three tries before the key catches, and moisture seems to sit along the seal right where the lock is mounted.
Motorcycle & Scooter KeysTwo keys came with the scooter: one for the ignition and steering, an entirely different one for the seat and the storage compartment underneath it, so opening the seat means carrying twice the metal.