Standing outside your own door is a rotten feeling, and it happens to careful people all the time. We open homes and shops without drama, confirm the door is yours, and get you back inside with your evening intact.
Open 24/7 · Newmarket
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Standing outside your own door is a rotten feeling, and it happens to careful people all the time. We open homes and shops without drama, confirm the door is yours, and get you back inside with your evening intact.
Many of our visits end without a new lock being sold, and we consider those good visits. A cylinder cleaned and re-lubricated, a strike shimmed, a hinge screw tightened, a key cut fresh from code: small work that makes a door feel new again. We are happy to replace hardware when it has worn out, but we would rather show you it has not.
The key you reach for. The door you come home to. Good locksmith work begins with understanding how you use them.
15years in business
24/7open every day
Locksmith services
Sometimes the job is obvious: a key snapped in the cylinder, a deadbolt that spins without catching. Other times you know something is wrong but not what to ask for. Either way, start here. Each service page describes the symptoms, the fix and what to have ready.
Home Lockout ServiceIt is minus fifteen, the wind is coming across the driveway, and the key will only go halfway into the deadbolt.
Business Lockout ServiceYou signed the lease on the unit last week and the landlord handed over possession, but the previous tenant's locks are still on both doors and no keys came with them.
Broken Key ExtractionIn the parking lot your car key snapped in the driver's door.
Break-In Damage Lock RepairThe shop's aluminum door has a bent meeting stile and the hookbolt is jammed half out.
Seized & Jammed Lock OpeningThe lock works, but only if you lean on the door with your hip while turning the key.
Lost Keys — Same-Visit RekeyYou let a part-time employee go on Friday.
Lock RekeyingThree months of renovation are finally done.
Deadbolt InstallationYou bought a keypad deadbolt online and pulled the old one off, only to find the hole in the door is a different size and the bolt latch sits at a backset the new kit does not list.
Lock Replacement & UpgradeThe lever on the side door droops toward the floor and rattles in your hand.
Vintage Mortise Lock ServiceThe interior bedroom doors on the second floor have the original mortise latches, and none of them close any more.
Smart Lock InstallationThere are four copies of the front-door key floating around: one with the cleaner, one with a neighbour, one on a hook at your parents' place, and one you honestly cannot account for.
Gate & Building Entry LocksThe gate to the side yard used to close with a satisfying click.
Mailbox Lock ReplacementThe key still turns, but lately it spins a half-circle further than it used to before the little door lets go, and some mornings it takes a second try.
The manager who holds the only set of office keys is on a plane. The team is gathered in the corridor outside the suite, the landlord's office does not open for another hour, and the client meeting is at nine-thirty.
Business Lockout ServiceThe office has been reshuffled twice since the locks were last touched. Reception can open the server room, the warehouse crew has a key to accounting, and the chart that once explained who could open what has not been seen since the move.
Commercial RekeyingThe lawyer's envelope held two keys for the new house. The previous owners mention a cleaner, a dog walker and a brother who checked on the place, and the builder's paperwork shows six were cut originally. Four are unaccounted for.
Lost Keys — Same-Visit RekeyHigh security
If a break-in nearby, a move, a lost key or a departed employee has made you look twice at your door, this is the group to read. We explain ratings, bumping, drilling and reinforcement without drama, and help you choose where to spend.
You have lost count of how many people have had a key to your house over the years: cleaners, a contractor, a former partner, the previous owner's family.
The lever on the side door droops toward the floor and rattles in your hand.
You bought a keypad deadbolt online and pulled the old one off, only to find the hole in the door is a different size and the bolt latch sits at a backset the new kit does not list.
The shop's aluminum door has a bent meeting stile and the hookbolt is jammed half out.
Commercial
A shop key that walked out with a former employee is the classic commercial call. Rekeying the cylinders puts an end to it, and it is often the moment a business sets up a master key plan so the next departure is a matter of one key, not all of them.
High security
The bookkeeper who set the office safe's code retired in a hurry, and the float cash for tomorrow's registers is sitting behind a keypad nobody else in the building can operate.
The till drawer has been holding two days of cash because the new shop never got a proper safe, and a locked drawer under the counter is the only thing standing between that cash and anyone who works late.
Sensible optionClean and lubricate the cylinder.
WhyMoisture and old grease thicken below freezing; a cold-rated lubricant keeps the pins moving.
Sensible optionAdjust the strike and hinges for seasonal movement.
WhyFrames shift with freeze-thaw; a strike set for the cold months keeps the door locking year round.
Sensible optionThaw it properly, then seal against water getting in.
WhyForcing a frozen cylinder snaps keys; gentle heat frees it, and a weather cover keeps the water out afterwards.
Sensible optionLock Replacement & Upgrade
WhyA replacement lock has to fit holes that already exist, and that is where the visit begins.
Sensible optionVintage Mortise Lock Service
WhyThe trim on the door face is the other half of the lock.
Sensible optionSmart Lock Installation
WhySmart lock installation puts an electronic deadbolt or lever on your door that opens with a code, a phone, a fob or a fingerprint, and, on some models, a conventional key too.
Describe the property, the hardware and what has changed, and the visit starts from what you have seen.
01
You tell us what is happening with the door, who has keys and what you would like to be different afterwards. We ask a few questions so we arrive with the right parts.
02
We check how the door hangs, how the latch meets the strike and what the cylinder is doing before deciding anything. Then we explain what we found in plain words.
03
We do the job we agreed, test every key and every position of the lock, tidy up and show you how it works before we leave.
York, Ontario
2021 Census
About 30% of homes in Newmarket were built in 1980 or earlier, according to the 2021 Census.
Builder-grade cylinders in newer homes are usually simple to pick and bump. Households who want their door to resist more than a casual try can move to a high-security cylinder that drops into the same hardware they already own.
Single-detached houses make up about 60% of homes in Newmarket (2021 Census).
Neighbourhoods of houses beside townhouses and low-rise buildings have a range of door constructions: solid wood, steel, fibreglass and metal-clad. A locksmith who works in such an area is used to fitting hardware to all of them without new holes.
Yes, if the cylinders share a keyway or can be fitted with ones that do. Keying everything alike is popular with small shops because staff carry one key and spares are simple. The trade-off is that one key then opens the cash room as readily as the front door. Many businesses choose a middle path: the doors everyone uses on one key, the sensitive rooms on another, and an owner's master that opens both.
A restricted keyway uses blanks that only the locksmith or authorized source can obtain, released against whatever that key-control program requires, a signed letter, card, signature record or factory authorization naming who may order keys. Hardware stores and kiosks have no blanks, so copies are far harder to get without your say-so. It costs more per key than a standard keyway and is most valuable where keys pass through many hands, such as retail with part-time staff, shared premises or anywhere the count of copies has drifted before.
Yes, and many businesses prefer it. The locksmith works one door at a time, finishing and testing each before starting the next, and leaves the main entrance until a quiet moment or until after closing. Doors staff are using are done last and their new keys are handed over first. Where a business would rather nobody sees the work, an early morning or after-hours window is arranged instead.
They solve different problems. A keypad or smart lock manages who can enter and when, and many have no keyway to pick. A high security mechanical lock resists physical attack and controls key copying without batteries, apps or connectivity. Many businesses use both: electronic access on high-traffic doors and high security cylinders on rooms that must hold regardless of power. The locksmith helps you match the tool to each door rather than choosing one philosophy.
After a break-in, households in Newmarket need the door secured tonight and the decisions made later. We come out, board or repair what is damaged, replace or rekey anything that might have been compromised, and leave you with a locked house. Conversations about strike plates and better cylinders wait until the shock has passed and you are ready to have them.
